Is your work fast-paced and highly complex?
Practical skills for challenging environments.
“Our resilience behaviours can be modelled to match the situations we face. This battery of tools provides specific feedback to be more effective and view adverse situations as opportunities"
(Dr Larry Mallak, creator of the Workplace Resilience Instrument)
Todays workplace is fast-paced, highly complex, and even life-threatening for some. Yet it is possible to thrive in the 'pressure cooker' of modern working life.
Resilience is not some genetically inherited or mystical gift that some have while others do not. It is a multifaceted, dynamic and embedded part of being human, as much as it is a part of all living things. We are built to adapt. Some of us have adapted more than others, and in different ways.
People who are more resilient are able to handle the daily stresses of life calmly andmore effectively. We all know people who find an inner strength when faced with a chaotic situation and, despite what is going on around them, have an ability to see the bigger picture, identify the critical actions necessary and just get things done.
However, this does not mean that they walk away from it unchanged. Often they find themselves completely drained and needing time to recuperate and process what happened. While we might think that experiencing challenging situations such as multi-vehicle road traffic collisions might have only negative impacts on those emergency service personnel involved, studies have shown that these experiences actually can build resilience – at least for some of us.
The impact of not being resilient is costly to individuals, organisations, families and society as a whole. High levels of resilience positively impact all of these contexts. In organisations where there is high complexity, risk and/or high rate of change, high resilience levels can have a positive effect.
There is some good news, however, and that is that resilience can be developed. Enabling people to build (or rebuild) their resilience is more likely to have a significant impact on their wellbeing than head massages at their desk or away-days doing blind 4x4 driving – as enjoy- able as these might be.
A series of workshops has been created to explore and learn the principles in the book 'The Resilience Toolkit'. You can find more details by clicking on the icons below.
The Toolkit Programme
Embed all the elements of the Resilience Toolkit into your team over a 3-month period. (6 days)
Build your teams resilience
Equip your team with the core skills necessary to improve their resilience. (1 day)
Build personal resilience
Build personal resilience for those people who don't routinely work together. (1 day)
Build personal effectiveness
Learn proven techniques to build your personal effectiveness as a key resilience factor. (1 day)
Customised, interactive workbooks.
Whichever workshop you participate in, you'll be given a customised workbook designed to maximise your learning.
It is packed with useful content, so all you need to bring is a pen, your questions, and an enquiring mind ready to explore, learn, share and have some fun!
Jonathan is very engaging and really makes you think about yourself and the positive changes you can make to help yourself and others.
Fantastic session that helps you both in work and home. Focusses you on what is important. Brilliant trainer, thank you
Incredibly useful to understand
This content is not common sense, it's incredibly useful to understand and learn these (feedback & accountability) techniques.
Really useful workshop.
I came along for advice on better prioritisation of work and how to avoid distractions and I feel I've learnt some good practical tips to put into practise straight away and share with others.
Interesting, thought provoking and well presented. Jonathan has a very good presenting style.
Really energised afterwards
If you're considering this workshop, sign up! I felt really energised afterwards and was eager to use the new tools I had learnt.
Nice that it's not a 'cookie cutter' workshop
A long day but some very clever working practices are shown. Nice that it's not a 'cookie cutter' workshop. Thank-you!
Held my interest
Practical, useable tips and advice. Good mixture of theory and practice. Held my interest and kept everyones attention.
Really good if you struggle
It is really good if you struggle with giving others feedback and having difficult conversations. Come with your examples!
Advanced communication skills
Very good to add to an officer dealing with the public day-to-day.
Light hearted, fun and open
Very enlightening and informative. Presented in a light hearted, fun and open format. Encouraged interaction with all. Really enjoyable session!
Will save me 8 hrs a week
- 8 hours on the course will save me 8 hours a week from here on.
- Some simple top tips. Thank-you!
Excellent insights into team
An excellent insight into the behaviour traits of my team and why. Prior to the meeting, I thought it would be a waste of my time !
It challenges the way I thought about what it meant to have a fulfilling and productive day. It makes a massive difference having an interactive and enthusiastic trainer who has personal examples.
An excellent session
An excellent session and I was amazed at how much of the obvious solutions that we were not doing.
Stress & Burnout webinar feedback...
It was a fantastic use of my time. As I find myself in different situations different parts of what we covered come back to me and provide me with different ways of thinking about things and approaching things. For example high expectations of myself/my self-image being a cause of stress; I think of myself as a deliverer, so I must deliver. And, the bucket which even if kept in balance with good and bad experiences/stress, is still quite likely to have a layer of residual stress in relation to which more sustained action is needed for ongoing wellbeing.
Many thanks for all you are doing for us ...
Great techniques to fit your own style
It makes you really think through what influences the way you manage time and teaches you great techniques to fit your own style of managing time better.
Interactive learning session
An interactive learning session where all items can be discussed and where new/refreshed ways of understanding you and others around you.
Ideal for those who manage people
Motivational course (Coaching skills) which makes you want to put it into practise. Ideal for those who manage people and need advice.
Valuable tools to support & maintain worklife balance and ambition. Jonathan is clearly passionate about the subject. This comes across in his delivery.
Advanced Communication skills for Police Officers
A deeper understanding of communication and adapting to different styles. Friendly, engaging.
Really valuable, I have time to review my behaviour and what I need to change and focus on.
Inspired me and my team
Motivational input to do something differently for me. Inspired me and my team to crease new behaviours that enable us to care for ourselves and others. Start of an exciting journey. Thank-you!
Excellent speaker - engaging and good pace.
Beneficial in order to prioritise tasks and be more productive. Very good. Excellent speaker - engaging and good pace. Perfect workbook too.
Very good pace - great balance of presentations and exercises. Took too much from today to fit on one post-it! THANK-YOU :)
Personal Resilience & Effectivness
A useful workshop to review issues around resilience, but also priorities and tools to manage.
Lots of new content
Interesting and informative (Team Resilience workshop). Well delivered and included lots of new content that I hadn't learnt previously. Very enjoyable - liked the KTS - ii model.
Informative, Interactive and Engaging
Very informative, interactive and engaging. You feel involved and supported to learn and develop. Great workshop.
Great atmosphere created.
Eye opening, relevant and easily applied to operational policing. Really well presented and a great atmosphere created.
Really makes you think
Really makes you think about how you operate. Good leadership tips re success and purpose.
Really enjoyable day.
Very useful, I feel more confident un myself to be able to make some changes.
Will definitely use the skills
Wasn't sure if this would benefit me when I first heard about it. However I found it very relatable to my work/home life. I will definitely use the skills learnt in the future.
Enjoyable and very helpful.
Empowering, challenging and very helpful. Really enjoyed the day and most importantly had fun!
Highly creative, imaginative and energetic style
I had the pleasure of working with Jonathan recently whilst co facilitating a leadership development course. Jonathan is blessed with a highly creative, imaginative and energetic style. Whilst working with Jonathan I observed him use both theory and practice well when working with clients, I also observed that Jonathan has a natural coaching nature which commands strong rapport by those who work with him. I would recommend Jonathan to future clients.
Learning and sharing
Relaxed environment to share experiences/frustrations and learn how to cope/change behaviours.
Goes beyond the usual time management techniques
It is a good course, especially if you haven’t taken any course related to time management. It goes beyond the usual time management techniques, but starts with an inner focus approach, this is foundational.
Back in control. ...Brilliant.
A really practical and informative session that is full of tips for the workplace and self management. Came in feeling overwhelmed… I noticed that I felt much calmer by the end of today - back in control. ...Brilliant.
Opens your eyes to new techniques
Definitely worth attending, opens your eyes to new techniques, how you work, and your working mentality.
Uplifting- makes leadership and coaching feel manageable.
Very valuable & though-provoking. Some quite simple but useful tools/techniques to take onboard.
Helps you better understand ... what makes you tick
This course helps you better understand the mechanisms behind what makes you tick, and what you can do to better utilise the time you have.
Very thought provoking
Some great nuggets to take away to better manage demand & increase resilience. Great delivery, very engaging.
Hugely informative and even though I was sceptical at first, I felt that when we put the skills into practise it was very effective.
Has me hungry to learn more...
It was very insightful. Lots of thought-provoking info that will stay with me and has me hungry to learn more and start practising!
Input and approach added value to the team.
Jonathan was engaged to work with my senior leadership team of 12 people over the course of twelve months. I found him very knowledgeable and attentive, listening carefully to what we were seeking to achieve, but contributing his own ideas too. He carefully involved me in the planning of a series of workshops which he delivered professionally and flexibly. Colleagues in the team really valued his input and approach which added value to the team.
Very engaged and took away a lot
Very good trainer, felt very engaged and took away a lot. Good workbook, a lot better than being given pieces of paper - I got more out of it :)
Made me more self-aware
Great workshop (Feedback and Accountability), gets you thinking, makes you more self-aware.
A chance to learn some effective coaching techniques that I can use immediately, well structured with an engaging coach. Thanks Jonathan!
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